Privacy Policy

Last updated: July 17, 2026

Auto X Pro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Auto X Pro mobile application.

1. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, and role when you register.
  • Business Data: Customer records, invoices, vehicle information, and technician details you enter into the app.
  • Photos: Images captured or uploaded through the app for work documentation purposes.
  • Device Information: Basic device and usage data for app performance and debugging.

2. Camera Permission

Auto X Pro requests access to your device's camera solely to allow you to capture work photos that are attached to invoices. Photos are uploaded securely and stored as part of your invoice records. We do not access your camera at any other time or for any other purpose. Camera access is optional — you can use the app fully without granting this permission.

3. How We Use Your Information

  • To provide and operate the Auto X Pro service
  • To generate, send, and manage invoices on your behalf
  • To store and display work photos attached to invoices
  • To improve app performance and fix issues

4. SMS / Text Message Communications

We may send SMS (text) messages to customers for appointment reminders, scheduling confirmations, and service follow-ups related to work performed by Auto X Pro.

Opt-In Consent: Customers opt in to receive SMS messages by providing their mobile phone number when booking an appointment — in person, by phone, or through our online booking form. A checkbox labeled "Send me text message reminders" is presented during booking and is unchecked by default; the customer must actively check the box to consent. The customer's mobile number is entered into a dedicated phone number field. Standard message and data rates may apply. Message frequency varies based on appointment activity (typically 1–3 messages per appointment).

Opt-Out: Customers may cancel SMS communications at any time by replying STOP to any message. Replying HELP provides support information. After opting out, no further SMS messages will be sent unless the customer re-consents during a future booking.

Data Use: Phone numbers collected for SMS messaging are used solely to deliver appointment-related notifications. We do not sell, share, or rent phone numbers to third parties for marketing purposes.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with service providers who help us operate the app (e.g., cloud storage, email delivery), bound by confidentiality agreements.

6. Data Security

We implement industry-standard security measures to protect your data. All data is transmitted over encrypted HTTPS connections and stored securely.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

8. Children's Privacy

Auto X Pro is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
flashndashinc@gmail.com